Refunds and Returns

/
Refunds and Returns

Refunds and Returns

At Furnish Las Vegas, we understand the importance of providing high-quality, designer furniture at a fair price. Our sofas are competitively priced, offering great value compared to competitors in the market; to make your experience better, we also provide free delivery on all couch orders. But if you experience any issues with your couch order, please do not hesitate to reach out immediately.

We regret to inform our customers that we do not accept returns on couches. This policy is in place to ensure the quality and hygiene of our products. Once a couch has been delivered and used, it becomes challenging to guarantee its pristine condition, as factors such as personal preferences, home environments, and potential wear and tear come into play. We strive to deliver couches that meet the highest standards of craftsmanship and design, and accepting returns on used items compromises our ability to maintain that level of quality.

There are three main reasons why we do not offer returns.

Customization: Many of our couches are available in a variety of customizable options, including fabric colors, sizes, and configurations. These customizations are tailored specifically to your preferences, making it challenging to resell or return the product.

Hygiene and Safety: Upholstered furniture, by its nature, can come into contact with allergens, pets, and other potential contaminants. Ensuring the safety and hygiene of our customers is paramount, and we cannot guarantee the condition of returned items, which may have been exposed to these factors.

Shipping and Handling: Couches are large and bulky items that require careful handling and shipping. The process of returning such items can be costly, and there is a risk of damage during transportation, which could impact their resale value.

We encourage our customers to thoroughly inspect and consider their purchases before finalizing them, ensuring that they choose the right couch for their needs and preferences. Our commitment to customer satisfaction remains unwavering, and we are always here to address any concerns or issues with our products that may arise after purchase.

Contact Us